Terms and Conditions
How to Order
Orders are accepted through our website, email# sales@acclgiants.com or via our phone number, + 1 917-300-0402.
Ordering with Purchase Orders
We accept purchase orders from schools, government institutions, and companies who have applied and been accepted for a Corporate Account. Purchase orders are accepted via e-mail to sales@acclgiants.comm or via our phone number# + 1 917-300-0402. We do not accept informal or purely verbal purchase orders. Purchase orders that are received by 2 PM PST can generally be shipped the same day.
Shipping
Orders Placed on our website before 2:00pm PST can usually be shipped the same day. We offer a variety of shipping methods including UPS, Federal Express, and the United States Postal Service (USPS). Shipping costs are calculated based on your address and the weight of your order. When you go to place an order, the various shipping options and their costs will be displayed after you enter your address information into the fields provided and click Continue to Next Step.
Returned Goods
Returns must comply with the return procedure set forth below, and all returned items must be in new condition, including the original box, packaging, manuals and accessories within 30 days.
In the event goods supplied by ACCL Giants, Inc. are considered defective and/or non-conforming by the customer, ACCL Giants must be notified within 30 days. ACCL Giants can then issue a Return Materials Authorization (RMA) number. We do not accept any returned goods without an RMA number. Unless instructed otherwise, refusal of shipment when a package is delivered does not constitute a request for an RMA. Once an RMA has been issued, the customer has fourteen days to return the package to ACCL Giants. Once the item(s) have been received, the customer can expect a credit onto their card, or a revised invoice in the case of Corporate Accounts, within fourteen days. ACCL Giants does not issue store credit.
For items we proves defective upon receipt, errors in shipment, or exchange returns, no restock fee is charged. In all other cases, a restock fee 30-60 % accordingly will subtracted from the amount credited back to the customer's credit card.
We reserve the rights to inspect all defective and returned merchandise before an exchange or credit will be made. If we made a "good faith" no charge exchange and you do not ship back the defective item within 10 days, you will be charged for the original + replacement item.
ACCl Giants will credit shipping costs only in the event of a mistake on our end in shipping. If you are shipping something back to us as a return/exchange you pay for return shipping. We do not have a "free return shipping" policy. We are not responsible for items that do not get back to us. We strongly suggest that you ship your package in a way that allows you to track the shipment and receive proof of delivery.
All returns over $1,000 must be reviewed by upper management before they can be approved.
Due to our inability to resell returned custom cables, we cannot accept returns on custom or special-order items.
Missing Items
If parts from your order are missing then you have to notify us within 7 days of receiving your order for us to verify our stock and ship out missing parts.
Payment
ACCl Giants, Inc. normally accepts payment by Visa, MasterCard, Discover, American Express, Google Pay, PayPal & many more. We do not normally accept COD payment. For international orders, we accept payment by PayPal with a charges of 5% for PayPal fee for each transaction of this sort. ACCl Giants, Inc. cannot ship international orders without prepayment.
Customer Privacy
ACCL Giants, Inc. does not rent, sell or otherwise forward Customer's name/Information to other companies. We collect only the necessary information to keep the customer well-informed of the status of his/her orders. For further information, please see our Privacy Policy.
In Case of Fraud
In the interest of preventing Internet fraud, ACCL Gians, Inc. reserves the right to refuse any order whose billing address does not match the address on the credit card, or is in any other way suspicious. ACCL Gians, Inc. reports all fraudulent orders.
Sample Merchandise
In the event that your company requires a sample, we can process an order for one or two items, with payment from the customers. When the customer places their subsequent order, the amount of the sample will be deducted from the said order.
Prices and Information
Prices, Information, and availability of products are subject to change without notice. Due to the changing nature of the computer market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and color.
Verification of Order
All orders generate an automatic confirmation e-mail, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We may change our pricing, product description after any confirmation e-mail, but prior to shipment, due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. While it is the customer's responsibility to cancel their own orders, we reserve the rights to limit the quantity of any item sold, or prohibit a sale altogether.
Orders are accepted through our website, email# sales@acclgiants.com or via our phone number, + 1 917-300-0402.
Ordering with Purchase Orders
We accept purchase orders from schools, government institutions, and companies who have applied and been accepted for a Corporate Account. Purchase orders are accepted via e-mail to sales@acclgiants.comm or via our phone number# + 1 917-300-0402. We do not accept informal or purely verbal purchase orders. Purchase orders that are received by 2 PM PST can generally be shipped the same day.
Shipping
Orders Placed on our website before 2:00pm PST can usually be shipped the same day. We offer a variety of shipping methods including UPS, Federal Express, and the United States Postal Service (USPS). Shipping costs are calculated based on your address and the weight of your order. When you go to place an order, the various shipping options and their costs will be displayed after you enter your address information into the fields provided and click Continue to Next Step.
Returned Goods
Returns must comply with the return procedure set forth below, and all returned items must be in new condition, including the original box, packaging, manuals and accessories within 30 days.
In the event goods supplied by ACCL Giants, Inc. are considered defective and/or non-conforming by the customer, ACCL Giants must be notified within 30 days. ACCL Giants can then issue a Return Materials Authorization (RMA) number. We do not accept any returned goods without an RMA number. Unless instructed otherwise, refusal of shipment when a package is delivered does not constitute a request for an RMA. Once an RMA has been issued, the customer has fourteen days to return the package to ACCL Giants. Once the item(s) have been received, the customer can expect a credit onto their card, or a revised invoice in the case of Corporate Accounts, within fourteen days. ACCL Giants does not issue store credit.
For items we proves defective upon receipt, errors in shipment, or exchange returns, no restock fee is charged. In all other cases, a restock fee 30-60 % accordingly will subtracted from the amount credited back to the customer's credit card.
We reserve the rights to inspect all defective and returned merchandise before an exchange or credit will be made. If we made a "good faith" no charge exchange and you do not ship back the defective item within 10 days, you will be charged for the original + replacement item.
ACCl Giants will credit shipping costs only in the event of a mistake on our end in shipping. If you are shipping something back to us as a return/exchange you pay for return shipping. We do not have a "free return shipping" policy. We are not responsible for items that do not get back to us. We strongly suggest that you ship your package in a way that allows you to track the shipment and receive proof of delivery.
All returns over $1,000 must be reviewed by upper management before they can be approved.
Due to our inability to resell returned custom cables, we cannot accept returns on custom or special-order items.
Missing Items
If parts from your order are missing then you have to notify us within 7 days of receiving your order for us to verify our stock and ship out missing parts.
Payment
ACCl Giants, Inc. normally accepts payment by Visa, MasterCard, Discover, American Express, Google Pay, PayPal & many more. We do not normally accept COD payment. For international orders, we accept payment by PayPal with a charges of 5% for PayPal fee for each transaction of this sort. ACCl Giants, Inc. cannot ship international orders without prepayment.
Customer Privacy
ACCL Giants, Inc. does not rent, sell or otherwise forward Customer's name/Information to other companies. We collect only the necessary information to keep the customer well-informed of the status of his/her orders. For further information, please see our Privacy Policy.
In Case of Fraud
In the interest of preventing Internet fraud, ACCL Gians, Inc. reserves the right to refuse any order whose billing address does not match the address on the credit card, or is in any other way suspicious. ACCL Gians, Inc. reports all fraudulent orders.
Sample Merchandise
In the event that your company requires a sample, we can process an order for one or two items, with payment from the customers. When the customer places their subsequent order, the amount of the sample will be deducted from the said order.
Prices and Information
Prices, Information, and availability of products are subject to change without notice. Due to the changing nature of the computer market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and color.
Verification of Order
All orders generate an automatic confirmation e-mail, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We may change our pricing, product description after any confirmation e-mail, but prior to shipment, due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. While it is the customer's responsibility to cancel their own orders, we reserve the rights to limit the quantity of any item sold, or prohibit a sale altogether.
